Mesafeli Satış Sözleşmesi

Mesafeli Satış Sözleşmesi

This Distance Sales Contract sets out the core terms on proposing, approving, paying for, producing, delivering, revising and cancelling services offered by Devasa Media through digital channels, and on the parties’ obligations.

Purpose

This contract aims to establish digital services via remote communication tools, define service scope, run payment and delivery processes, and set out the parties’ rights and obligations clearly.

The contract aims to reduce uncertainty between the parties, put the service-production process in writing, and enable Devasa Media’s professional services to be performed securely.

Scope

The contract covers web design, software, graphic design, brand identity, digital marketing, SEO, social media management, production, promotional work, e-commerce, consulting, maintenance, support and similar digital services.

The final scope of each service is determined by the proposal, written approval, project form, email agreement, contract annex or payment record.

Definitions

Seller or service provider means Devasa Media as the party providing the service under the contract. Buyer or client means the natural or legal person requesting the service.

Service means all professional work produced, planned, advised, delivered or managed in a digital environment.

Rights of the parties

Devasa Media may perform the service within the written proposal or approval, price out-of-scope requests separately, withhold production until payment is complete, or defer delivery.

The client may require performance of the service within the approved scope, notification of delivery formats, and exercise of revision rights stated in the proposal.

Obligations of the parties

Devasa Media performs the service within the approved scope with professional care, shares deliverables through the agreed channels and provides reasonable updates during the project.

The client must provide accurate information, content, access, brand materials, approvals and feedback on time. Devasa Media cannot be held liable for timetable changes caused by delay, missing content or late approval.

Service terms

Service production starts upon proposal approval and, where applicable, completion of the initial payment. Unless otherwise agreed in writing, oral statements do not expand the service scope.

Out-of-scope work, extra revisions, new formats, additional pages, new campaigns, extra integrations, third-party licences or post-publication support may be priced separately.

Payment terms

The payment plan may be upfront, staged, monthly or project-based. If payment is not made or is late, Devasa Media reserves the right to suspend the service, defer delivery, restrict access and exercise legal rights.

Third-party licences, advertising budget, print, shipping, domain, hosting, software subscriptions and similar external costs are borne by the client unless otherwise stated in writing.

Prohibited uses

The client may not use the services for unlawful content, misleading advertising, IP infringement, forged documents, unauthorised data use, spam, misuse, or purposes that violate third-party rights.

Devasa Media may refuse unlawful or reputationally risky requests, suspend the project and claim accrued receivables.

Intellectual and industrial property

Rights in designs, software, texts, strategy, campaigns, reports, source files, preliminary work and similar intellectual products created by Devasa Media remain with Devasa Media until payment and written assignment conditions are completed.

The right to use client-specific final deliverables passes to the client when the agreed scope and payment terms are completed. Transfer of source files is not mandatory unless separately agreed in writing.

Gizlilik

The parties keep commercial, technical, financial and strategic information learned during the project confidential. Confidential information may be used only to perform the service.

Disclosures required by law, competent authorities or dispute resolution are exceptions to the confidentiality obligation.

Personal data

Personal data processed during the service are assessed under the KVKK Disclosure Notice and applicable law.

The client acknowledges that it has provided the required notices, permissions and legal bases for any third-party data shared with Devasa Media.

Delivery and revision

Deliveries may be made by email, cloud link, project-management channel, live publication, access transfer or other digital methods agreed in writing by the parties.

Revisions are assessed only within the rights and periods in the proposal. Out-of-scope requests, new work, or requests that change prior approvals are priced as additional work.

Limitation of liability

Devasa Media is not liable, to the extent it is not at fault, for indirect damage exceeding the service fee, lost profit, data loss, third-party platform outages, advertising-account restrictions, algorithm changes or client-caused delays.

Results in digital marketing, SEO and advertising depend on sector, competition, budget, content quality, platform rules and market conditions. A specific sales, ranking or revenue outcome is not guaranteed.

Force majeure

Events beyond the parties’ control — including natural disaster, war, epidemic, cyberattack, infrastructure outage, a public-authority decision, provider failure, or power or internet outage — constitute force majeure.

During force majeure, the parties’ obligations may be reasonably suspended and the delivery timetable may be rescheduled.

Contract amendments

Changes relating to service scope, delivery timetable, payment plan, revision rights or delivery format become valid upon written approval.

Devasa Media may update the general contract text in line with legislation, service model or operational needs. On ongoing projects, specific proposal terms prevail.

Termination terms

Devasa Media may terminate the contract if the client fails to pay, fails to provide required information and approvals, makes an unlawful request, or breaches the contract.

Upon termination, completed work, reserved resources, third-party costs and accrued receivables may be claimed from the client.

Dispute resolution and entry into force

Turkish law governs disputes arising from this contract. The parties first seek a good-faith negotiated resolution; if that fails, competent courts and enforcement offices may be approached.

The contract is deemed accepted and takes effect when the client accepts it electronically, by written approval, by payment, or by commencing the service.