Devasa Çözümler

Delivery and Return Conditions


Commercial Title : Devasa Media-Yusuf ATAK
Address : Yeniçağ Neighborhood Miralay Nazım Bey Street 178/1 06170 Yenimahalle/ANKARA
Phone : 0 542 425 82 80
Seller's E-Mail Address :
Gargantuan Media Call Center: 0 542 425 82 80

First name - last name :
Address :
Phone :


The Contract has entered into force by being approved by the Buyer in electronic environment and is fulfilled by delivering the Goods / Services purchased by the Buyer from the Seller to the Buyer. The Goods / Services will be delivered to the address specified by the Buyer in the order form and in this Agreement and to the authorized person / persons specified.


If there is no provision to the contrary, the delivery costs of the goods belong to the Buyer. If the Seller has declared on the Website that the delivery fee will be covered by him, the delivery costs will belong to the Seller. Delivery of the goods is made if the Seller's stock is available and within the agreed time after the payment is paid. The Seller delivers the Goods /Service within the period specified in the contract from the order of the Goods / Service by the Buyer, provided that the fulfillment of the Goods / Service subject to the order becomes impossible. Paid paid Goods / Service fee by the Buyer for any reason or if the payment is cancelled in the bank records, the Seller is deemed to be released from the obligation of delivery of the Goods / Service.

The Buyer is responsible for the shipping cost for order cancellations made by the Buyer after the goods are delivered by the Seller or sent by mail, but before they are received by the Buyer.


The buyer may return the Goods /Services purchased by using the right of withdrawal within 14 (fourteen) days from the delivery date without assuming any civil or criminal liability and without giving any reason.Notification of the right of withdrawal and other notifications related to the Contract will be sent via the communication channels belonging to the Seller and/or indicated on the Website. SINCE Devasa Media IS NOT A PARTY TO THIS DISTANCE SALES CONTRACT, THE RIGHT OF WITHDRAWAL CANNOT BE USED AGAINST THE DP OR A REFUND CANNOT BE REQUESTED FROM Devasa Media. In order to exercise the right of withdrawal, it is necessary to notify the Seller within the period in accordance with the provisions of the legislation and the option to use the right of withdrawal on the Website. If the right of withdrawal is exercised: a) The buyer sends the Goods back to the Seller within 10 (ten) days from the date of using the right of withdrawal. b) The box of Goods to be returned within the scope of the right of withdrawal, the packaging, if any, standard accessories, if any, and other products gifted together with the goods must also be returned completely and undamaged. The cost of the Goods will be returned to the Buyer as paid within 14 (fourteen) days following the exercise of the right of withdrawal. While the goods are being returned to the Seller, the original invoice submitted to the Buyer during the delivery of the Goods must also be returned by the Buyer.

As long as the Buyer sends the Goods that he will return to the Seller with the Seller's contracted cargo company specified in the pre-notification form, the return cargo price belongs to the Seller. If the Seller sends the Goods that the Buyer will return with a cargo company other than the contracted cargo company specified in the pre-notification form, the Seller is not responsible for the return cargo fee and the damage that the Goods will suffer during the cargo process.


The right of withdrawal cannot be used in the following cases: a) Contracts for goods or services whose price varies depending on fluctuations in financial markets and is not under the seller's control (products in the category of ornaments, gold and silver) b) Contracts for the delivery of goods that are clearly prepared according to the consumer's wishes or personal needs, are not suitable for repatriation by nature and are in danger of rapid deterioration or are likely to expire c) Goods whose protective elements, such as packaging, tape, seal, package, have been opened after delivery; in contracts for the delivery of those whose return is not suitable for health and hygiene d) In contracts for goods that are mixed with other products after delivery and cannot be separated by nature e) In contracts for books, audio or video recordings, software programs and computer consumables presented by the consumer in a material environment, provided that protective elements such as packaging, tape, seal, package have been opened f) Newspapers other than those provided under the subscription agreement, in contracts for the delivery of periodicals such as magazines g) In contracts for accommodation, transportation of goods, car rental, food and beverage supply and evaluation of leisure time made for entertainment or recreation purposes that must be made on a certain date or period h) In contracts for the performance of betting and lottery services i) Before the expiration of the right of withdrawal, i) in contracts for services that have been started to be performed with the approval of the consumer) In contracts for services performed instantly in electronic environment and intangible goods delivered instantly to the consumer and Goods / Services subject to the contract that are outside the scope of application of the Distance Contracts Regulation (regular deliveries of the seller and food, beverages or other daily consumer goods delivered to the buyer's residence with travel, accommodation, catering, services in areas such as the entertainment sector) If it consists of Goods / Service types, the right of withdrawal will not be used due to the inability to apply the provisions of the Distance Contracts Decrees to the legal relationship between the Buyer and the Seller. The cancellation and refund conditions of such Goods/Services offered for sale in the holiday category are subject to the Seller's practices and rules.


This Agreement consisting of 6 (six) articles was concluded and entered into force by being read by the Parties and approved electronically by the Buyer on 10/07/2017.

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Delivery and Return Conditions